Fully Customizable CRM | No Coding Custom CRM

CRM (Customer Relationship Management) is the system for managing a company’s relationship with its existing and potential customers. CRM helps companies maintain a strong bond with their customers, promote upsell and cross-sell, provide support, which eventually leads to brand growth and profitability. The job of a CRM administrator is to maintain and streamline this entire process.

CRM administrators implement and manage customer database and communication records. Among other tasks, they transfer data, make sure the data is up-to-date and “clean,” and also train other staff members in using the system.

CRM databases are sometimes part of software systems (including Microsoft Dynamics, Oracle CRM, or Salesforce). It is useful for a CRM administrator to have some experience with these systems.

Custom CRM

CRM administrators usually report to a CRM manager, marketing director, or finance chief. Duties often include: